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Will we ever shake hands again? Or hug?
Yes. Though we may do so a little less often—and with some trepidation.
The coronavirus has turned life upside down, and when it’s over—which seems far off and even worse, indeterminate—our lives will be changed permanently. That’s always the case after an economic crisis like the Great Recession of 2008-2009 or the stock market crash of 1987. It’s even more true following major turning points in history like 9/11, World War II/the atomic bomb and the Great Depression.
The cause and effect is axiomatic and Newtonian. The bigger the cause, the greater the effect.
Clearly this is a biggie.
My point is the pandemic and its aftermath will be super-consequential for how we live the rest of our lives. It’s not too soon to think about that, in fact it’s responsible to do so—even though the virus has yet to peak—if only to take our minds off the never ending river of difficult news.
In its essence a post-pandemic world, (or really one where we acknowledge and accept that pandemics can and will occur—more on that from Dr. Mehmet Oz below) is about mitigating a new type of risk. There will be implications across the board; for business, government, culture, sports and the arts, as well as behavior like shaking hands.
Let’s start with some first order effects for commerce, and move on from there.
First many businesses that are booming during the pandemic will continue to thrive, maybe not explosively, but should grow above trend for some time. People are already busy figuring out the new, new things.
I think the next generation of amazing companies will be invested as we come out of this, Mark Cuban, billionaire entrepreneur and owner of the Dallas Mavericks wrote us in an email. Someone will have a unique and compelling vision of what the world on the other side can look like that will make us all wonder ‘why didn’t I think of that?
Let’s run quickly through the obvious to get your juices flowing: Teleconferencing and remote working tools; (Zoom—the No. 1 downloaded app for iOS—Skype, Teams, Slack, Hangouts, WebEx, etc.) Medical supplies and medicine, (masks, gloves, gowns, ventilators, rubbing alcohol, and then, huge, vaccines.) Cleaning supplies, (I know Clorox has outperformed the market by 30 percentage points year-to-date and still has a P/E of 27, but you have to figure CLX and its ilk will do well over the next five to 10 years.)
Streaming services like Netflix of course and the other FANGS are generally well-positioned. Same for meal kits, grocery and food delivery, and digital cooking and weight loss ideas. Ditto for exercise-from-home programs like Mirror and Peloton etc. (NB: The great TP hoard of 2020 will end at some point.)
By the way, while some may continue working from home, most will run screaming from the house—15 pounds heavier—back to work when that all-clear bell sounds. As many of us are figuring out, WFH can be significantly more stressful than the office. “People see staying home has lots of advantages, but people want to see other people,” says Kathleen Day, an author and lecturer at the Johns Hopkins Carey Business School. “Who knew grocery shopping could be a social activity?”
On the flip side of the companies that will make out, are those that will suffer. Mark Penn of the Harris Poll says many Americans won’t fly even six months after the virus is mostly gone. “People see airports and particularly planes and they really fear that,” Penn told me. “Airlines are going to have their job cut out for them.” More so with cruise ships of course, as well as hotels and resorts and all the millions of jobs associated with them.
What about entertainment? “Do I think people will return to movies? Sure. Do I think people will return to theme parks? Sure,” says Rich Greenfield, equity entertainment industry analyst at LightShed Partners. “Do they open up to vastly different volumes of people, given fears around or once ingrained on social distancing in people’s heads. How quickly does it disappear?”
Greenfield says that linear TV is up (ABC’s “World News Tonight” had 12 million views last week, its biggest numbers in 20 years, as much as Monday Night Football) but streaming is exploding. “This is like putting lighter fluid on things, acceleration in terms of trend,” he says. The new reality is putting even more pressure on Hollywood’s theatrical window, which was already under assault, he says.
As for music, digital concerts are already taking off. (Over 3 million people viewed a Dave Mathews concert produced by Yahoo parent company Verizon on Thursday.) How will these be monetized? Someone’s working on that. Live concerts will return of course, but streaming concerts won’t disappear either. Personal concerts, which we’ve seen by the likes of Yo-Yo Ma, John Legend, Bono, Pink and regular musicians from their homes may become ordinary.
‘Supply chains are changing’
Let’s turn to government and politics. A few huge points here. A) The government, especially the federal government will be playing an outsized role in our lives for years to come. (It’s ironic of course that big government will return during a GOP administration—not in the DNA don’t you know.)
And B) The election in November and the voting process will be high stakes. Some of us may not be healthy enough to go to the polls, and we must be able to vote electronically or by mail. This will not be a one shot deal either. (In fact everything that we had been migrating to electronically, DMV, depositing checks, and shopping will get a massive push from this crisis.)
Another critical point: The dividing up we’ve seen over the past five years will accelerate. Even within the U.S. we’re now seeing states and municipalities screen outsiders. The president wants to rate counties. And more Americans are sick in blue, i.e., populous states than red, i.e., rural ones. All this separates us.
And of course globally we’re seeing a day-by-day closing down of borders. Russia, China, Australia and the U.S. are all making it increasingly difficult for mostly humans, but goods and services too, to flow back and forth. This will abate at some point, but we’re not going back to where we were.
The economic implications are obvious: “All of these supply chains are changing,” says Shulamit Kahn, economics professor at Boston University. “We’ll be sourcing materials more from our own countries.” Remember this is what Donald Trump and his supporters always wanted. Maybe they should be careful of what they wish for. Yes squeezing the global supply chain helps some domestic businesses, but it will likely result in higher prices (that again) for everyone. Plus who-knows-what other consequences.
A million smaller effects will come to the fore too. Walmart says it’s selling more tops than bottoms as people want to be (partly) dressed just for a Zoom call. (How would anyone have figured that out?) WMT also says it’s selling tons of popsicle sticks for home-crafters (i.e., keeping kids—and parents sane.) Christopher Denby, CEO and founder of Advisory Board for the Arts expects “a huge amount of coronavirus-themed art in the next two years, he says. “Think about the AIDS crisis for instance and the impact on art and extraordinary pieces of filmmaking and theater and music that came out of that crisis.”
And maybe, just maybe Kahn says, we’ll learn to take science more seriously. “If we find something to kill the virus, it will help people realize we need science and scientists,” he says. “What I’m hoping is people will fill in the dots and say, you know, maybe global warming is the same kind of thing.”
In a way we were living on borrowed time, weren’t we? Whether it’s global warming or pandemics, we simply must prepare better. Leaving aside the tragic and incalculable human cost, if we had spent $200 billion preparing for an epidemic like this, we might not be spending $2 trillion on a stimulus package.
It’s hard to imagine not having another virus like this that’s more dangerous. That’s why this is a dry run. We gotta get it right, now. So next time it happens, everyone does the same thing. We’d have the same hymnal, the same notes.
Amen, doctor. Amen.
We can’t go back to a world before coronavirus. Wouldn’t it be amazing if we ended up in an even better place?
This article was featured in a Saturday edition of the Morning Brief on March 28, 2020.
(Sources The Conversation, Finance Yahoo, NPR, Learning English, Advisory Board Arts)